Contact

Scattered information, unclear ownership, and messy workflows are solvable.

That is the work I am looking for. If your team has a process that only works because someone remembers how it works, I would like to hear about it.

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Good fits

Roles where the job is understanding how work moves and making it move better.

Operations AnalystBusiness Operations Analyst Business Systems AnalystProcess Improvement Analyst Operations Project ManagerImplementation Manager Program ManagerCustomer Operations Analyst Workflow Automation AnalystKnowledge Management Strategy and OperationsInternal Operations Consultant

Portfolio confidentiality statement. All business scenarios, organizations, names, data, processes, and supporting materials shown in this portfolio are fictional and were created independently to demonstrate my approach to operations, systems improvement, project execution, organizational enablement, and cross-functional problem solving. No confidential, proprietary, or internal materials from current or former employers are included.